Please find below answers to questions we are frequently asked.
Who can access the service?
Anyone who is 16 years old and over, not currently involved in any other psychological treatment, and who are registered with a GP in the Warrington area.
Which Warrington GP practices do we cover?
What if I don't have a Registered GP for Warrington?
The neighbouring IAPT services are below - Please contact them for further details.
" Halton - GP referrals only - Contact 0151 292 6952
" Ashton, Leigh and Wigan - GP referrals only - Contact 01942 772 115
" St Helens and Burtonwood - Self refer or Visit GP for a referral - Contact Details 0151 511 5688
What if I am already receiving counselling or therapy elsewhere?
If you are already receiving counselling or therapy elsewhere, you must complete that therapy first, before being referred for CBT.
Is CBT for me?
There may be different psychological and talking therapies and it s important to choose the right approach for you. The following check list may help you to decide if CBT will suit you:
" You want to understand what maintains your problem
" You want to manage your problem more effectively
" You are willing to give different ways of thinking a try
" You want to be an active partner in your treatment
" You want a short term, time limited therapy
For more information on what to expect from CBT download this PDF file from the Department of Health - What to expect from CBT
What happens if CBT is not for me?
Depending on your problems, it may be that another service is more helpful in providing you with the support and help that you need. We would discuss these options with you and when appropriate and with your permission we would refer you on. Sometimes, you may need to tackle certain problems before we can best help you. We are the single point of access for St Josephs Counselling and Making Space Computerised CBT.
How long will it be before I get to see someone? How long before I receive an appointment?
There is some variation in the length people have to wait to be seen because demand sometimes varies between the different parts of our service. We aim to be as fair as possible, seeing people in the order that they were referred. If you have specific requirements (e.g. seeing a female therapist, evening appointments, being seen at a particular place) this could mean that you might have to wait a bit longer.
Can I bring someone along to meetings with me?
Ideally you would meet with your therapist on your own. Your therapist might allow you to bring a friend or family member in for the first meeting, but it is best to discuss this with your therapist beforehand. Unfortunately we do not have cr€che facilities. It is best not to bring your child, as he or she could be a distraction and there may be things that it would not be appropriate to discuss with your child there.
Can I have an out of hours appointment?
We do have some evenings appointments available but there is a high demand for these and you may have to wait longer. First appointments with any therapist are always within office hours (9am - 5pm).
Is there wheelchair access?
If you make sure that we know of your needs we will offer you an appointment at a place with good wheelchair access.
Can I have an interpreter? Can you assist with sign language?
Yes. Just let us know what you need and we will arrange this for you at no cost to you. It is better to make use of the interpreter or BSL that we can provide who are independent and impartial, rather than family members.
How long will my treatment be?
There is no such thing as a standard course of treatment. The length varies depending on an individual s needs. There is a limit of sessions within the service but your therapist will discuss this with you.
What is expected of me?
You may be asked to complete forms or diaries throughout your treatment. These diaries are designed to help you to start noticing in more detail how you think, feel and behave. The sessions are structured but you are working together with your therapist to achieve your goals.
For more information on what to expect from CBT download this PDF from the Department of Health - What to expect from CBT
What if I am unhappy with the service I have received?
If you have concerns about your therapist or the therapy that you have received, we ask that you put these concerns down in writing to the service manager (see contact us for postal address). We do value any feedback and if you do have anything to say that might help us provide a better service.
What happens to the information I share with my therapist?
In your first session with a therapist, they will explain what happens to the information you share with us. Maintaining high standards of confidentiality is part of our professional code of conduct as well as our legal duty. However, there are limits to confidentiality where there are serious concerns about risk of harm to you or other people. Usually a therapist would discuss their concerns with you and will seek further advice before acting. If you have any questions or concerns about confidentiality you can ask your therapist at any time. You can also ask any health professional to explain things further or to give you more details about confidentiality.
What should I do in a crisis?
You might be in crisis if:
" You are thinking of hurting yourself or suicide seems the only option
" Someone you know has made threats to hurt you or someone you know
" You are experiencing extreme distress that seems overwhelming
Click here to read what to do in a crisis.
Our service offers a range of interventions to people who are 16 years and above, and who are experiencing difficulties.
Phone: 01925 401 720